Certain Services to be Unavailable on July 12 – What You Need to Know

By BTSE Published Updated 2 min read
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We’re conducting scheduled maintenance on July 12, 7:30 (UTC+8) to optimize our platform infrastructure and improve reliability. Expected servicing time is 3 hours.

Services to be Affected During Maintenance

Deposits & Withdrawals

  • Pausing deposits and withdrawals of funds 


Spot Trading

  • Existing positions will remain open but cannot be reduced or added to
  • Cannot place new orders; pending trigger orders to be auto-cancelled
  • Trading bots such as spot grid bots & DCA bots will be paused and resume executing orders after maintenance has been completed


Futures Trading

  • Existing positions will remain open but cannot be reduced or added to
  • Cannot place new orders; pending trigger orders to be auto-cancelled
  • Liquidation mechanisms to be suspended during maintenance; may resume when maintenance ends, with potential forced liquidations if positions are under-collateralized
  • We highly advise users to add collateral, reduce or close futures positions ahead of time


Earn Products

  • Interest continues accruing normally; payouts resume post-maintenance
  • Additional subscriptions and redemptions are paused


AutoTrader and Other Services

  • Pausing the opening of new strategies
  • Existing strategies will stop executing orders until maintenance is over.
  • OTC quotes and conversions to be unavailable

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What to Do Before July 12

  • Complete necessary deposits or withdrawals ahead of time
  • Consider adding collateral, reducing or closing existing spot, futures, and other types of positions if you’re uncomfortable with exposure during the 3 hour downtime period


Post-maintenance, trading services will resume as normal. Automated actions such as bot orders and Earn interest distributions will resume. However, orders that were previously auto-cancelled will not be restored.

We sincerely apologize for this inconvenience. If you experience any issues or have questions, please contact our 24/7 support team at support@btse.com.

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Disclaimer. This article is for informational purposes only and does not constitute financial, investment, or trading advice. Digital asset prices are volatile and you may lose the entire value of your position. Availability of products varies by jurisdiction. Consider your circumstances and seek independent advice where appropriate.

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