We have successfully completed our scheduled system maintenance on July 12. All trading services are now fully operational.
Services Restored
- Spot Trading: All order placements and matching active
- Futures Trading: Order placements, matching, and liquidation mechanisms active
- Earn Products: Subscriptions, redemptions and automated payouts processing
- AutoTrader and Other Bots: All strategies and bots are live and executing orders
- OTC & Convert: Quotes and conversion services active
What Happened While You Were Away
- Spot/Futures: All auto-cancelled orders were permanently removed
- Earn: Interest continued to accrue; any payouts scheduled during maintenance will be processed in order
- Positions: All existing positions remain as they were before maintenance; please monitor and adjust accordingly.
If you encounter any issues or have questions, please contact our 24/7 support team at support@btse.com.
Thank you for your patience and understanding during this maintenance window.
