{"id":15441,"date":"2025-10-16T12:43:58","date_gmt":"2025-10-16T12:43:58","guid":{"rendered":"https:\/\/www.btse.com\/blog\/?p=15441"},"modified":"2025-10-20T04:22:50","modified_gmt":"2025-10-20T04:22:50","slug":"important-update-regarding-recent-trade-adjustments","status":"publish","type":"post","link":"https:\/\/www.btse.com\/blog\/important-update-regarding-recent-trade-adjustments\/","title":{"rendered":"Important Update Regarding Recent Trade Adjustments"},"content":{"rendered":"<p><span style=\"font-family: inter; font-size: 14pt; color: #000000;\">Dear BTSE Users,<\/span><\/p>\n<p><span style=\"font-family: inter; font-size: 14pt; color: #000000;\">We want to inform you about an important update concerning trades executed during the extreme market volatility experienced last Friday.<\/span><\/p>\n<p><span style=\"font-family: inter; font-size: 14pt; color: #000000;\">Following a thorough internal review, we identified a pricing discrepancy affecting a limited number of trades on our platform. This issue stemmed from temporary data feed anomalies involving some of our external price sources, which led to inaccurate price displays and trade executions for a brief period.<\/span><\/p>\n<p><span style=\"font-family: inter; font-size: 14pt; color: #000000;\">To uphold our commitment to fair and transparent trading, BTSE will be voiding and reversing select trades affected by these irregular prices. This process means certain account balances will be altered to reflect their state before these trades occurred.<\/span><\/p>\n<p><strong><span style=\"font-family: inter; font-size: 14pt; color: #000000;\">Key points to note:<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"font-family: inter; font-size: 14pt; color: #000000;\">Only a small number of users and trades were impacted by the pricing discrepancies.<\/span><\/li>\n<li><span style=\"font-family: inter; font-size: 14pt; color: #000000;\">The affected trades will be clearly marked with a &#8220;Void&#8221; tag in users\u2019 account history for full transparency.<\/span><\/li>\n<li><span style=\"font-family: inter; font-size: 14pt; color: #000000;\">The extreme prices shown during the anomaly (e.g., BTC at $300,000) did not reflect real market conditions and were caused by upstream data feed issues that have since been resolved.<\/span><\/li>\n<li><span style=\"font-family: inter; font-size: 14pt; color: #000000;\">As outlined in our Terms and Conditions, BTSE reserves the right to take corrective actions when technical anomalies or pricing errors occur, to ensure a fair trading environment.<\/span><\/li>\n<li><span style=\"font-family: inter; font-size: 14pt; color: #000000;\">This correction is designed to protect all users.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: inter; font-size: 14pt; color: #000000;\">We appreciate your understanding as we take these necessary steps to maintain integrity and fairness on our platform.<\/span><\/p>\n<p><span style=\"font-family: inter; font-size: 14pt; color: #000000;\">If your account was affected, you will be able to view any voided transactions on this page: <a href=\"https:\/\/www.btse.com\/en\/order\/spot\/trade-history\">https:\/\/www.btse.com\/en\/order\/spot\/trade-history<\/a>. Our mobile app will reflect these changes in the next app update.<\/span><\/p>\n<p><span style=\"font-family: inter; font-size: 14pt; color: #000000;\">Thank you for your patience and continued trust in BTSE.<\/span><\/p>\n<p><span style=\"font-family: inter; font-size: 14pt; color: #000000;\">Warm Regards,<\/span><br \/>\n<span style=\"font-family: inter; font-size: 14pt; color: #000000;\">Team BTSE<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dear BTSE Users, We want to inform you about an important update concerning trades executed during the extreme market volatility experienced last Friday. Following a thorough internal review, we identified a pricing discrepancy affecting a limited number of trades on our platform. This issue stemmed from temporary data feed anomalies involving some of our external [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":15010,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5],"tags":[384],"class_list":["post-15441","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcements","tag-announcements"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Important Update Regarding Recent Trade Adjustments &#8212; BTSE Blog<\/title>\n<meta name=\"description\" content=\"BTSE will be voiding and reversing select trades affected by irregular prices. 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