The security of our users and their funds has always been a priority at BTSE.
BTSE’s extensive know-your-customer (KYC) measures are supported by global reg-tech leader Sumsum and designed to bolster security, mitigate fraud, anti-money laundering (AML), and counter-terrorism financing (CTF).
Passing the various verification levels of our KYC process will enable traders to access different features.
Here’s a step-by-step guide on how to complete all KYC verification levels on BTSE.
KYC Level N: E-mail Address / Phone Verification Unlocks Crypto Deposits and Withdrawals
When registering a new BTSE account, you will be asked to verify your e-mail address or phone number, depending on whether you use the web or mobile version. E-mail address or phone verification is required for all crypto deposits, withdrawals, and trading privileges.
Please note that if you sign up with a mobile phone number, future one-time passwords (OTPs) will be sent to that phone number. Additionally, whichever country’s document you KYC with must match up with the country of the phone number.
After clicking “Verify”, you will receive an email or text message with a one-time password (OTP). Enter the OTP on the BTSE site to complete the verification process.
If you have registered with a mobile phone number, a Google or iOS account, you may follow the screenshot below to log in, as opposed to receiving a OTP through e-mail.
After verifying your e-mail address / phone number, you’ll be able to access the following features:
- Depositing/withdrawing crypto from/to another wallet (this could be another exchange wallet, a cold wallet, etc.)
- Spot trading crypto to crypto (ex. BTC/USDT or ETH/USDC)
- Futures trading crypto (ex. BTC-PERP or ETH-PERP)
- Invest in earn products for yield
KYC Level 1: Photo ID Verification Unlocks Credit Card Deposits in 16 Different Currencies
Photo ID verification is a prerequisite for accessing fiat-related functions on BTSE. After verification, you will be able to deposit fiat funds through a credit card.
On BTSE, you’ll be able to deposit up to 16 different fiat currencies, including AED, USD, EUR, GBP, HKD, and more.
Note that the verification process has to be approved by our KYC partners and may take a few days.
To start this verification process, go to Account > Verification and click “Verify”.
You will then be asked to complete a short form before proceeding.
After clicking “Next”, choose a document type for uploading, in order to proceed to the photo ID verification stage. Here we use a driver’s license as an example.
Select “Driver’s license” to upload your ID images and follow the instructions to ensure all requirements are met.
Before submitting, confirm that the uploaded document images are correct and clearly legible.
Submit the photos by clicking “Confirm” and wait for the results to be processed, which may take 5-10 minutes.
KYC Level 2: Proof of Address Verification Unlocks Bank Transfers
Proof of address (PoA) verification is the final step of the KYC process on BTSE. Completing this enables you to conduct bank transfers of various fiat currencies to/from BTSE. Traders who trade larger volumes of money typically deposit money through bank transfers.
To start the PoA verification, go to Account > Verification and click “Verify”.
Upload your PoA documents that meet the requirements. Examples of proof of address include utility bills, credit card statements, lease agreements, and company payslips, to name a few.
After submitting your documents, please wait for the review to be completed, which may take around 2-3 days. Once the review is completed, you will receive an email notifying you of your verification results.
Once you have completed all the steps to complete your verification you will have full access to all of the features on BTSE.
At BTSE, we have streamlined the verification process to make it easier and more secure for you. It is part of our ongoing commitment to enhancing your user experience so you can trade even more confidently.
Click here to check your verification status and complete the simple steps now!
Our aim is to create a platform that offers users the most enjoyable trading experience. If you have any feedback, please reach out to us at support@btse.com or on X @BTSE_Official.
Note: BTSE blog content is intended solely to provide varying insights and perspectives. Unless otherwise noted, they do not represent the views of BTSE and should in no way be treated as investment advice. Markets are volatile, and trading brings rewards and risks. Trade with caution.
